General Contact Number: 1-800-804-1899

You may also email us at info@stavros.org

Information and Referral Line: 1-800-804-1899 ext 201

If you would like to request services for you or a family member or would like to know about resources that you may need, our information and referral line will be the place to call. You may also send us a request for information at info@stavros.org

Fiscal Intermediary Department: 1-800-442-1185

The Fiscal Intermediary Department can assist you if you already have Personal Care Attendant Services and have questions about payroll, time sheets, PCA checks or would like to request the following materials:

  • Timesheets

  • New Hire packets

  • Direct Deposit forms

  • Termination or Reinstatement forms

Member Services: 1-800-804-1899 ext 204

Member Services can help you if you already receive Personal Care Attendant Services and have questions such as how to request more hours, doctor’s forms, or when is your next review or skills training session.

Deaf and Hard of Hearing Services: 413-781-5555

If you are Deaf or Hard of Hearing and need services call our Springfield office at 
413-781-5555 or using Video Phone: 413-304-2411