Information and Referral Line: 1-800-804-1899 ext 201
If you would like to request services for you or a family member or would like to know about resources that you may need, our information and referral line will be the place to call. You may also send us a request for information at info@stavros.org
Fiscal Intermediary Department: 1-800-442-1185
The Fiscal Intermediary Department can assist you if you already have Personal Care Attendant Services and have questions about payroll, time sheets, PCA checks or would like to request the following materials:
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Timesheets
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New Hire packets
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Direct Deposit forms
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Termination or Reinstatement forms
Member Services: 1-800-804-1899 ext 204
Member Services can help you if you already receive Personal Care Attendant Services and have questions such as how to request more hours, doctor’s forms, or when is your next review or skills training session.
Deaf and Hard of Hearing Services: 413-781-5555
If you are Deaf or Hard of Hearing and need services call our Springfield office at
413-781-5555 or using Video Phone: 413-304-2411