Our Offices

COVED 19 Office restriction

During the COVED 19 Crisis we are asking the public to refrain from coming to our offices. However, please call us or email us and we will return your call or email within 24 hours

How to contact us during the Coved 19 Crisis

Stavros FI’s customer service department can resolve the vast majority of concerns via email or phone. We highly encourage emailing us at fiscalfeedback@stavros.org. We monitor this email address throughout every business day.

You can leave voice messages. Please make sure to include the relevant consumer ID number and a valid callback number and we will return your message. Please be patient, as we are receiving more calls and voicemails than usual at this time.

In addition to fax and mail, you can email timesheets to fitimesheets@stavros.org. You will receive a reply confirming receipt.

We also encourage use of our portal for online timesheet submission. Please visit our web site at www.stavrosfi.org/forms and download a Stavros Portal User agreement. Email the completed form to portal@stavros.org or fax it to 413-256-3849.

 

Information and Referral

Consumers needing Information and Referral Services may call our 1-800-804-1899 ext 201 or email us at info@stavros.org

Member Services

If you already have PCA services and you have questions about your eligibility to PCA services, evaluation, re-evaluation, and other skills training needs should be directed to 1-800-804-1899 ext. 204 or via email at info@stavros.org

Main Office

210 Old Farm Road 
Amherst, Ma 01002 
413-256-0473 
Mon - Fri 9:00am - 5:00pm 

Springfield Office

227 Berkshire Avenue
Springfield, MA 01109
1-800-804-1899
Mon - Fri 9:00am - 4:30pm

Greenfield Office- Temporary Closure

Our Greenfield office will be closed starting Monday, March 23rd. Please do not leave any mail at our door. Thanks for your understanding.

55 Federal Street
Greenfield, MA 01301
413-774-3001
Mon & Wed 9:00am - 5:00pm
Tues & Thurs 9:00am - 4:30pm
Friday  Closed 

Fiscal Intermediary Office

Due to the COVED-19 we are asking to please call  and leave a message that will be returned within 24 hours or email us at fiscalfeedback@stavros.org. We monitor this email address throughout every business day.

Instructions for TIMESHEETS During COVED 19

Fax  to the number listed on the timesheet

Email timesheets to fitimesheets@stavros.org. You will receive a reply confirming receipt. 

Use our portal for online timesheet submission. Please visit our web site at www.stavrosfi.org/forms and download a Stavros Portal User agreement. Email the completed form to portal@stavros.org or fax it to 413-256-3849.

Or mail the Timesheet to:

210 Old Farm Road
Amherst, MA 01002
1-800-442-1185  
Mon - Fri 9:00am - 5:00pm 

You may still drop off the time sheets at the drop off provided on the outside of our offices.

Website: http://www.stavrosfi.org/