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Jobs

Job Openings

Stavros employs about 160 employees at our offices in Amherst, Springfield and Greenfield.

We are committed to continuing to be an inclusive work environment and is proud to be an equal opportunity employer. Our organizational values state “All Are Welcome” at Stavros—applicants of all races, religions, gender identities or expressions, familial statuses, sexual orientations, or ages. Individuals with disabilities are HIGHLY encourage to apply. We are committed to continually diversifying our team and we aim to include new voices and experiences to our work.

However, please don't send us a resume unless you are applying for a posted job opening. Thanks.

Customer Service Representative (Springfield Office)

This is a temporary full time position from May 2021 to December 31, 2021. The
following list covers the responsibilities of this position.

Bilingual (English/Spanish preferred)

Responsibilities:

  • Answer all the incoming calls promptly and in a courteous manner, trying to understand
    and respond properly to the questions asked. In cases where questions need to be
    researched before they could be answered properly, to make sure these calls are returned
    within a 24 hour period
  • Keep daily logs on all the inquires and complaints coming from the consumers as well as
    their surrogates and /or personal care attendants
  • Listen to messages that are left on voicemail systems twice a day, once in the morning
    and once in the afternoon and to respond to these message before the end of the day
  • Work with FI Payroll Data Entry Clerks in getting answers from consumers regarding the
    information on timesheets (as well as other questions) before their bi-weekly payrolls are
    processed
  • Respond to consumers’ requests in writing as needed
  • Assist with the mail pick up and the mail drop off as needed
  • Work on different tasks assigned by the FI Billing Manager/Consumer Liaison as needed

Qualifications:

  • High School Diploma required
  • Great interpersonal and communication skills
  • Flexibility needed
  • Team player oriented
  • Maintaining self-control of emotions

For more information or to apply, please click here

Persons with disabilities are encouraged to apply. AA/EOE

Mail Clerk

This is a temporary full time position from May 2021 to December 31, 2021. The
following list covers the responsibilities of this position.

Responsibilities:

  • Handling incoming mail every morning; including FI timesheets, dating them, and
    checking them for the required information before scanning them for the
    bookkeepers to process;
  • Respond to, print, and scan timesheets emailed to fitimesheets@stavros.org ;
  • Sort and process any miscellaneous mail that comes into the mailroom;
  • Log in the payroll system of the incoming new hires;
  • Assist with the mail pick up and the mail drop off as needed;
  • Update the FI Customer Service Manager daily on the flow of the workload in the
    mail room;
  • Wage verifications for housing, employment and termination of employment
    verifications;
  • Work on different tasks assigned by the FI Customer Service Manager;

Qualifications:

  • High School Diploma required
  • Great interpersonal and communication skills
  • Flexibility needed
  • Team player oriented
  • Maintaining self-control of emotions

For more information or to apply, please apply here.

Persons with disabilities are encouraged to apply. AA/EOE

Advocate/ Peer Counselor

High School Diploma, personal experience with disability and/or knowledge of disability culture and/or etiquette. Must possess good written and verbal communication skills; easily establish rapport with other individuals both within and outside of the organization. An advocate should have or develop a knowledge of other disabling conditions, community resources, disability justice, and intersectionality. Advocate and learn to fully grasp and embody the philosophy of the Independent Living movement and promote equal rights for all people with disabilities.

Click Here for more information or to apply

Persons with disabilities are encouraged to apply. AA/EOE

Youth Services Advocate

Bilingual (English/Spanish required)

Responsibilities:

  • Meet with young adults to create and/or review Independent Living Plan by identifying goals and objectives within a month of referral.
  • Provide peer counseling, skills-training, service coordination, self-advocacy and social recreation services to individuals enrolled in Stavros Youth Service Programs.
  • Co-facilitate and facilitate group skills training, social recreational, community advocacy sessions/events with young adults who identify as having a disability.
  • Provide education, training, and support to parents of transition age youth through quarterly groups and individual meetings.
  • Research and identify community resources consistent with the needs of young adults receiving services.
  • Conduct outreach activities to identify young adults eligible for Youth Services.
  • Participate in meetings and trainings as determined by supervisor. This can include but not limited to staff trainings, meetings with contract holders, needs for advocacy and such things that provide opportunities to young adults who identify as having a disability to engage in educational and advocacy efforts to further their understanding of disability rights.
  • Assist with other duties within the youth services department when needed.

Qualifications:

  • Advocate must have personal experience with disabilities and have an ability to relate to individuals on a one-to-one basis, as well as in a group setting.
  • They should possess good written and verbal communication skills; easily establish rapport with other people; have or develop a knowledge of the transition process for young adults with disabilities; and be totally committed to the ideas of independent living and equal rights for all people.

To Apply, Click Here

Persons with disabilities are encouraged to apply. AA/EOE

READ THIS MESSAGE If you are interested in WORKING as a

PERSONAL CARE ATTENDANT (PCA)  !

Important Message for people interested in becoming Personal Care Attendants (PCA): Stavros does NOT hire Personal Care Attendants, people with disabilities are responsible for hiring their own PCAs.

A good place to connect with People with Disabilities looking for PCAs is at the Massachusetts Workforce Council  where you may apply for PCA work https://www.masspcadirectory.org/

For more information on how to use the Mass. PCA Directory read their Frequently Asked Questions here