Woman and young boy laughing and coloring

Personal Care Attendant Services

Personal Care Attendant Services

Young female PCA with glasses pushing client in a plaid shirt in a wheelchair

Our Personal Care Attendant (PCA) program allows eligible individuals to hire personal care attendants to help them do the things they can’t do for themselves. Personal care attendants help disabled individuals get in and out of bed, bathe, dress, eat, and other Activities of Daily Living (ADLs), as well as prepare food, keep the house clean, food shop, and other Instrumental Activities of Daily Living (IADLs). This program keeps people independent, healthy, safe, and in their own homes--and the person with the disability is in charge of hiring and training (and firing, if necessary) their PCAs.

Who is eligible for PCA services?

  • The individual must have MassHealth Standard or CommonHealth (if you are not currently eligible, we can discuss how you might become so).

  • The individual must have a chronic or permanent disability.

  • The individual must need physical (hands-on) assistance with at least two ADLs (mobility, bathing/grooming, dressing/undressing, passive range of motion exercises for keeping limbs and joints limber and flexible, taking medications, eating, and toileting).

Who pays for Personal Care Attendants?

MassHealth provides the funds to pay PCAs based on the amount of time approved.

Who can be a Personal Care Attendant?

Just about anyone can work as a PCA. Individuals can hire family members (except for a spouse, legal guardian, or surrogate), friends, neighbors, or folks they find through help wanted ads, Craigslist, or at Mass PCA Directory

Do you think you, a family member, or a friend might benefit from Personal Care Attendant Services? Please call 1-800-804-1899 today! 

Learn more about how to find a PCA at the Personal Care Attendant Workforce Council

If you have questions about the Personal Care Attendant Orientation please visit this page or call 1-877- 409-8283.

Mas acerca del Tablero de Empleo de PCA  aqui

If you are already receiving PCA services and need information on the PCA Overtime Policy & how to request PCA Overtime, PCA Overtime FAQ or the most recent changes please visit www.mass.gov/masshealth